Privacy Policy — Wine Butler

Last Updated: November 14 2025

1. Introduction

WineButler.ca (“Wine Butler”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or engage with our services. By accessing WineButler.ca, you agree to the practices described in this Policy.

If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services.

2. Information We Collect

2.1 Personal Information You Provide

We may collect the following personal information when you interact with our website or services:

• Name

• Email address

• Mailing and billing address

• Phone number

• Date of birth (to verify legal drinking age)

• Payment information (processed securely by third-party payment processors; we do not store full credit card numbers)

• Account login details

• Preferences related to wine, events, or purchases

2.2 Automatically Collected Information

When you visit WineButler.ca, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages viewed and time spent

• Referring URLs

• Cookies and tracking identifiers (see “Cookies & Tracking Technologies”)

2.3 Information from Third Parties

We may receive information from:

• Payment processors

• Shipping partners

• Marketing or analytics providers

• Social media platforms (if you interact with us there)

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Verify your age and eligibility to purchase alcohol

• Provide customer support

• Improve website performance and user experience

• Send marketing communications (you can opt out anytime)

• Manage your account

• Conduct analytics and business insights

• Detect, prevent, and address fraud or security issues

• Comply with legal obligations

4. How We Share Your Information

We may share your information with:

• Service Providers (payment processors, shipping carriers, IT providers, email platforms)

• Analytics and Marketing Partners

• Regulatory Authorities when required by law

• Business Transfers (e.g., mergers, acquisitions, or asset sales)

We do not sell your personal information to third parties.

5. Cookies & Tracking Technologies

WineButler.ca uses cookies, pixels, and similar technologies to:

• Recognize your device

• Improve website functionality

• Track preferences

• Analyze site usage

• Deliver personalized content and ads

You may control cookie settings through your browser, but disabling some cookies may impact site functionality.

6. Age Restrictions

Wine Butler is strictly for individuals of legal drinking age in their province or territory. We do not knowingly collect personal information from minors. If you believe information has been collected from someone underage, please contact us immediately.

7. Data Storage & Security

We use industry-standard safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no transmission of data over the internet is perfectly secure, and we cannot guarantee absolute security.

8. Your Rights & Choices (Canada)

Depending on your province of residence, you may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion, in certain cases

• Opt out of marketing communications

• Withdraw consent for certain data uses

For any requests, email us at: info@winebutler.ca

9. Data Retention

We retain personal information only as long as necessary for:

• Providing our services

• Compliance with legal obligations

• Resolving disputes

• Enforcing agreements

10. Third-Party Links

WineButler.ca may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the website indicates acceptance of the revised policy.

12. Contact Us

For questions about this Privacy Policy or your personal information, please contact us at:

Wine Butler
Email: info@winebutler.ca
Website: www.winebutler.ca

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If you want, I can also draft the Terms of Service, Refund Policy, or Accessibility Statement to match this.